Find parts for your motorcycle

Privacy & Cookie Policy

This policy explains how Mr-Parts Sweden AB processes your personal data when you visit and shop at mc-parts.se, and how we use cookies.

1. Data controller

The data controller is Mr-Parts Sweden AB, company registration number 556909-5150, Skyttevägen 18A, 133 36 Stockholm, Sweden. Contact: info@mc-parts.se, +46 8 559 225 49.

2. What data we process, why, and on what legal basis

  • Orders and delivery: name, address, email, telephone number, and order and payment information. Purpose: to receive, deliver and invoice your order and to handle returns and complaints. Legal basis: performance of a contract.
  • Accounting: records of orders and invoices. Legal basis: legal obligation (accounting legislation).
  • Customer account: name, email, password (stored encrypted), addresses and order history. Legal basis: contract.
  • Contact form and email: the information you send us. Purpose: to answer your question. Legal basis: legitimate interest, or contract if the question concerns an order.
  • Newsletter and product notifications: email address. Legal basis: your consent. You can unsubscribe at any time.
  • Security and fraud prevention: IP address and technical logs. Legal basis: legitimate interest.

3. How long we keep the data

  • Order and accounting records are kept for 7 years in accordance with the Swedish Accounting Act.
  • A customer account is kept until you request deletion.
  • Contact enquiries are kept for 12 months.
  • Newsletter: the data is kept until you unsubscribe.

4. Who we share data with

We do not sell your personal data. We share data with providers that process it on our behalf or so that the service works:

  • Server and web hosting: Hetzner Online GmbH (Germany).
  • Email: our email is sent via SMTP at Hostup.
  • Bookkeeping: Fortnox AB.
  • Payment: PayPal (card and PayPal) and Swish.
  • Shipping: DHL, UPS and FedEx, which receive name, address, telephone number and email so that they can deliver.
  • Authorities, when required by law.

We do not currently share data with marketing or web analytics tools.

5. Transfers outside the EU/EEA

PayPal may process data outside the EU/EEA. Transfers are based on the European Commission's adequacy decision or standard contractual clauses. If you order to a country outside the EU/EEA, your data is passed to the carrier so that the delivery can be carried out.

6. Your rights

You have the right to:

  • access the data we hold about you,
  • have inaccurate data corrected,
  • have data erased, when we no longer have the right or obligation to keep it,
  • object to processing based on legitimate interest,
  • request restriction of processing,
  • receive your data in a structured format (data portability),
  • withdraw consent at any time.

Contact us at info@mc-parts.se to exercise your rights. You also have the right to lodge a complaint with the Swedish Authority for Privacy Protection (IMY), www.imy.se.

7. Cookies

Cookies are small text files stored in your browser. We divide them into three categories. Necessary cookies are always set. Cookies for statistics and marketing are only set if you have consented.

Necessary

  • The PrestaShop cookie (the name starts with "PrestaShop-"): keeps track of your cart, login and language. Stored for 20 days.
  • mcp_consent: stores your cookie choice. Stored for 1 year.
  • PayPal cookies when you pay by card or PayPal: in accordance with PayPal's own cookie policy.

Statistics

If you consent, we use Statcounter to understand how the website is used (visitors, pages and traffic sources). Statcounter sets the cookie sc_is_visitor_unique (2 years, on mc-parts.se) and two cookies from statcounter.com: is_unique (5 years) and is_visitor_unique (Statcounter states no lifetime for it). Browsers may shorten the lifetime of cookies, for example Chrome to at most 400 days. Information about your visit, including IP address, browser and the pages you view, is sent to Statcounter. The provider is StatCounter (Ireland). The data may be processed outside the EU/EEA, in which case the transfer relies on appropriate safeguards under the GDPR. The legal basis is your consent (Article 6(1)(a)). You can withdraw your consent at any time via "Cookie settings" at the bottom of every page. We then stop loading Statcounter and delete sc_is_visitor_unique. You delete cookies from statcounter.com in your browser.

Marketing

We do not currently use any cookies for marketing. If we start using such cookies, we will ask for your consent first.

Change your choice

You can change or withdraw your choice at any time via the "Cookie settings" link at the bottom of every page. You can also delete cookies in your browser.

8. Changes

We may update this policy. The latest version is always available on this page.

Back to top